Modular operations SaaS

Northstar Ops

A sellable operations platform for companies that manage physical places, field work, vendors, inventory, customer requests, and revenue in one shared system.

20+ operating modules 5 seeded vertical demos API and webhook ready

Multi-tenant foundation

Organizations, roles, permissions, tenant-aware data, and secure admin workflows.

Field-ready workflows

QR assets, public forms, work orders, inspections, files, vendors, and follow-up actions.

Commercially extensible

Module marketplace, feature limits, REST endpoints, webhooks, and AI-ready architecture.

Sellable from day one

Demo the same platform to five different operations buyers.

The app ships with realistic tenant workspaces for hospitality, outdoor facilities, storage, church facilities, and managed IT. Each demo shows the same core product flexing to a different market.

Resorts & hospitality

Guest-impacting work, vendors, facilities, rooms, assets, and service intake.

Campgrounds & outdoor hospitality

Site maintenance, utilities, inventory, seasonal staff, and field workflows.

Storage & property operations

Access systems, cameras, leads, facility work, invoices, and security records.

Churches & community facilities

Room requests, equipment, building care, volunteers, vendors, and SOPs.

Managed IT providers

Assets, network records, client sites, service tickets, warranties, and documentation.

Platform

Built for operators who need one source of truth and one calm place to work.

Northstar Ops connects the daily work that usually gets scattered across spreadsheets, inboxes, intake forms, ticket tools, vendor portals, billing systems, and hallway conversations.

Locations

Track buildings, floors, rooms, units, service areas, utility details, and assigned teams.

Assets

Manage QR-ready assets, IT equipment, vehicles, facilities, files, warranty data, and service history.

Work

Turn tickets, inspections, maintenance, projects, schedules, and approvals into clear operational queues.

CRM

Capture leads, convert service requests, generate quotes, and keep customer context close to operations.

Inventory

Monitor stock, reorder points, suppliers, costs, serialized items, and audit trails.

Security

Role-based access, activity logs, sensitive payload handling, and controlled admin permissions.

Demo flow

A complete walkthrough without pretending anything is wired later.

Open the admin, review live tenant data, submit a public form, inspect the work queue, and show how the same record connects assets, locations, CRM, inventory, vendors, and invoices.

1

Open admin command center

Dashboard widgets summarize work health, launch readiness, commercial signal, and active operational queues.

2

Submit a service request

Public forms create tenant-scoped submissions and demonstrate the customer-facing intake layer.

3

Follow the record

Show locations, assets, assigned users, vendors, documents, stock, and finance context around the work.

4

Package the rollout

Marketplace items, modules, limits, roles, webhooks, and API endpoints become the implementation story.

Modules

Start focused. Expand without rebuilding.

Every module shares the same tenant model, permissions, audit trail, and admin experience, so the system can grow from a single team to a full operations suite.

Core Operations Core suite Included
Locations Core suite Configurable
Assets Core suite Configurable
Work Management Core suite Configurable
Documentation Core suite Configurable
IT Operations Growth suite Configurable
Property & Facility Growth suite Configurable
CRM & Sales Growth suite Configurable
Forms & Landing Pages Growth suite Configurable
Calendar & Booking Growth suite Configurable
Automations Growth suite Configurable
Inventory Operations suite Configurable
Vendors Operations suite Configurable
Finance Operations suite Configurable
Customer Portal Operations suite Configurable
Vendor Portal Operations suite Configurable
Security Operations suite Configurable
AI Assistant Advanced suite Enterprise add-on
Marketplace Advanced suite Configurable
Reporting Advanced suite Configurable
Mobile Field Experience Advanced suite Configurable

Workflow

From intake to done, the whole handoff stays visible.

1

Capture

Public forms, CRM leads, imports, QR scans, and API requests create structured records.

2

Assign

Route work by tenant, module, location, team, priority, vendor, and SLA.

3

Execute

Technicians and staff attach photos, notes, files, signatures, inventory, and approvals.

4

Report

Dashboards, saved reports, activity logs, invoices, and webhooks close the loop.

Launch hardened

More than a pretty demo: the foundation is ready for real implementation work.

Multi-tenant data scoping, Laravel Sanctum API routes, public intake, Filament admin resources, role scaffolding, activity models, automation hooks, webhook tables, and launch documentation are in place.

Tenant-aware modelsRecords automatically scope to the active workspace.
Admin resourcesCreate, view, edit, filter, and search the core operating modules.
Commercial packagingPlans, limits, marketplace modules, and vertical demo tenants.
Operational handoffLaunch checklist, security notes, API docs, and smoke-test path.

Plans

Packaged for real operations teams.

Use the included tiers as a commercial starting point, then tailor limits, modules, and add-ons around each customer.

Lean teams

Starter

$199

Locations, assets, work, documents, and vendors for small operations teams.

  • 10 users
  • 5 locations
  • 500 assets
Scaling teams

Growth

$499

Adds CRM, forms, calendar, automations, inventory, finance, and customer portal workflows.

  • 50 users
  • 25 locations
  • 5,000 assets
Multi-site operations

Enterprise

Custom

Unlimited scale, advanced permissions, AI assistant, marketplace modules, and implementation support.

  • Unlimited users
  • Unlimited assets
  • Priority rollout

Ready to operate

Northstar Ops is polished, live, and ready to walk through.

Use the seeded tenant data, admin panel, tenant dashboard, and public service request flow to show a complete operating system today.